Service Briefing (VIP Customer)
BDA1 · Recognizes enrolled customers and notifies the salesperson
About this solution
Clienteling with facial biometrics: when an enrolled VIP customer walks into the store, the salesperson's phone instantly receives an alert with the customer briefing — last purchase, average ticket, items of interest, size, reference salesperson and upcoming birthday — for personalized service from the very first "good morning".
- 1The face is enrolled from a photo or the camera (name and profile).
- 2The SFace network generates a 128-dimensional vector that represents the face.
- 3Each detected face is compared with the database by cosine similarity.
- 4Identified and unregistered people trigger different events (welcome × alert).
Benefits
- The salesperson knows who has arrived, what they have bought before and what they are looking for — without asking again.
- Birthdays and special dates become relationship (and sales) opportunities.
- Consistent service even with staff changes or across different stores in the chain.
More demos
Sales & Marketing 1 videoCampaign Reactions
RAC1
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8 alerts triggered
Sales & Marketing 1 videoPersonalized Media
MIP1
Screen content adapted to the profile of whoever is passing by
Sales & Marketing 1 videoStorefront Attractiveness
ADV1
How many people pass by, stop and enter the store