Neural System
Solutions · Sales & Marketing

Audience data for campaigns and storefronts

Campaign reactions, profile-based personalized media, storefront attractiveness, augmented reality brand activations and VIP customer service.

Campaign Reactions

Pre-testing of commercials, launches and brand activations

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AI model trained to recognize facial expressions associated with emotions — happiness, sadness, fear, disgust, surprise, anger, contempt and neutral. It measures in real time how customers, students and audiences react to products, service, classes, storefronts and presentations.

How it works

  1. 1The YuNet detector locates the faces in each frame.
  2. 2The HSEmotion model (trained on the AffectNet dataset) classifies 8 emotions with probabilities.
  3. 3Readings are smoothed over time per person to avoid fluctuations.
  4. 4A satisfaction (valence) index summarizes the audience's mood minute by minute.
YuNet (OpenCV)HSEmotion (AffectNet)Face trackingYOLO11-pose

Benefits

  • Objective emotional feedback, without questionnaires.
  • Identifies the moments and products that generate the most delight (or frustration).
  • Complements NPS and surveys with continuous, anonymous data.
+10–20%
Campaign effectiveness
-50%
Pre-testing research cost
real time
Detection of service dissatisfaction

Facial expressions indicate apparent emotions, not internal states. Anonymous, aggregated use, in compliance with applicable data protection laws.

Service Briefing (VIP Customer)

Recognizes enrolled customers and notifies the salesperson

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Face enrollment and recognition for access control, event check-in, attendance tracking and personalized service. An enrolled face becomes a numerical signature (embedding) compared in milliseconds with every face detected by the cameras.

How it works

  1. 1The face is enrolled from a photo or the camera (name and profile).
  2. 2The SFace network generates a 128-dimensional vector that represents the face.
  3. 3Each detected face is compared with the database by cosine similarity.
  4. 4Identified and unregistered people trigger different events (welcome × alert).
YuNet (OpenCV)SFace (OpenCV Zoo)Cosine similarity

Benefits

  • Access and check-in without queues, cards or badges.
  • Personalized service — the salesperson knows who has arrived.
  • Auditable access log.
-70%
Check-in time
Zero cost
Badges and cards
+15%
Average ticket of repeat customers

Biometric data is sensitive (applicable data protection laws): it requires consent, a specific purpose and adequate security. In this demo, enrollments are stored only on the local computer.

Personalized Media

Screen content adapted to the profile of whoever is passing by

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Anonymous estimation of the audience profile — gender and age range — from cameras. The data feeds audience reports and Personalized Media: screens and kiosks display the content that best matches the profile of whoever is passing by at that moment.

How it works

  1. 1Faces are detected and tracked while they remain in the field of view.
  2. 2A Vision Transformer (ViT) estimates age in years and gender from frontal faces, several times per person.
  3. 3Readings are consolidated per person (median age and mean gender probability), which eliminates fluctuations.
  4. 4Each person is counted only once, without storing images or identity.
  5. 5The aggregated profile triggers the most relevant media/campaign recommendation.
YuNet (OpenCV)Vision Transformer age/gender (ViT-Base/16 · ONNX INT8)Face trackingPer-person temporal median

Benefits

  • Know who actually visits the store (not just who buys).
  • Campaigns and product mix aligned with the real audience at each time of day.
  • Proven audience to sell media space to partners.
+20–35%
Attention to on-screen content
+8–12%
Sales of promoted items
new revenue
Screen monetization (retail media)

Age and gender estimates are statistical approximations (mean error of ~6–7 years and ~87% gender accuracy in validation on the FairFace dataset; lighting, angle and camera resolution have an influence). Aggregated, anonymous use is recommended (applicable data protection laws).

Storefront Attractiveness

How many people pass by, stop and enter the store

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Automatic, anonymous people counting: entries and exits through a virtual line, real-time occupancy, unique visitors, average dwell time and a heat map of the most visited areas — turning cameras into an audience sensor for operations and marketing decisions.

How it works

  1. 1Each person is detected and tracked with an anonymous identifier.
  2. 2Crossing the virtual line defines an entry or exit.
  3. 3Accumulated positions form the circulation heat map.
  4. 4Reports by hour, day, week and store support staffing, layout and campaigns.
YOLO11 (COCO)ByteTrackVirtual lineHeatmap

Benefits

  • The store's real conversion rate (traffic × receipts).
  • Staff scheduling aligned with peak traffic.
  • Product layout and display guided by the heat map.
  • Capacity control for safety and fire code compliance.
+5–15%
Increase in sales conversion
-10–20%
Idle labor cost
98%
Typical counting accuracy

Anonymous counting (no personal identification), compatible with applicable data protection laws. Accuracy depends on camera placement.

All industries

Have a use case in mind? Send a video and get a free analysis.

Send us a video clip of your operation: we process it with our AI and return the results with detections, alerts and metrics — no strings attached.