Queue Monitoring
2 videos · Queue length, wait time and alerts to open a new checkout
About this solution
Automatic measurement of queue length and wait time at checkouts, counters, reception desks and service windows. When the queue exceeds the limit, the system recommends opening a new service point — before the customer gives up on the purchase.
- 1A queue zone is drawn on the camera image.
- 2Each person in the zone is tracked and their wait time measured.
- 3Leaving the zone counts as being served.
- 4Long-queue and excessive-wait alerts are sent to management.
Benefits
- Fewer abandoned purchases due to long queues.
- Compliance with maximum wait time regulations.
- Checkout staffing based on real data.
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